Terms of Use

1. Acceptance of terms

By creating an account or using JIP you agree to these Terms and acknowledge our Privacy Policy. If you do not agree, do not use JIP.

2. Eligibility and account registration

You must be legally able to enter into a binding agreement in your jurisdiction, or use JIP with the consent and supervision of a parent or legal guardian where permitted.

You must provide accurate registration information and keep it up to date. One person may not register on behalf of another without lawful authority.

3. User responsibilities

You are responsible for the information and documents you submit, for your decisions, and for seeking qualified legal advice where your situation requires it.

4. Account security

Keep your password confidential and notify us promptly at [Legal Contact Email] if you suspect unauthorized access. You are responsible for activity under your account unless caused by our failure to apply reasonable safeguards.

5. User Code of Conduct

Treat other users, experts and JIP staff with respect. Do not harass, threaten, discriminate against, impersonate or mislead anyone.

6. Acceptable use

Use JIP only for lawful purposes related to understanding legal matters, organizing case information and connecting with qualified professionals.

7. Prohibited activities

You must not: submit content you have no right to share; upload malware; attempt to access other users' data; scrape, reverse-engineer or overload the service; bypass security or consent controls; use JIP to obstruct justice, fabricate evidence or intimidate witnesses.

8. Case and question submission

When you submit a case or question, include only information relevant to your request. Avoid unnecessary sensitive personal information about yourself or others.

9. Accuracy of user information

Analysis and guidance depend on the information you provide. Incomplete or inaccurate submissions may lead to incomplete or inaccurate results.

10. Case and document handling

Documents are stored with access controls and processed only to deliver the services you request, as described in the Privacy Policy.

11. Confidentiality expectations

We apply reasonable technical and organizational measures to protect case information. However, no online service can guarantee absolute confidentiality, and information may be disclosed where required by law as described in the Privacy Policy.

12. Justice information and educational guidance

JIP content, reports and tools are provided for information and educational purposes to help you understand legal decisions and options.

13. Information, guidance and navigation versus legal representation

Using JIP does not create a lawyer–client relationship with JIP. JIP does not represent you before any court or authority. Independent experts engaged through JIP act under their own professional obligations and any separate agreement with you.

14. Legal and educational disclaimer

Nothing on JIP is legal advice. Laws, procedures and deadlines vary by jurisdiction and change over time. Consult a qualified, licensed legal professional before acting on any matter.

15. No guarantee of outcome

JIP does not guarantee any particular legal outcome, appeal result, timeline or decision by any court or authority.

16. Professional and lawyer referral limitations

Where JIP matches you with an expert or advisor, we apply documented criteria but do not guarantee the quality, availability or result of their work. You remain free to choose any professional.

17. Conflicts of interest

Experts must disclose known conflicts of interest. Tell us promptly if you become aware of a conflict affecting your matter.

18. AI-generated information disclosure

Parts of JIP use artificial intelligence to extract, summarize and analyze documents. AI output can be incomplete or wrong and is clearly labelled. It must be verified and is not a substitute for professional judgment.

19. Human review and escalation

You may request human expert review of a matter through the platform. Significant concerns about AI output can be escalated via [Legal Contact Email].

20. Payments and refunds

Paid services are described at the point of purchase. Payments for expert work may be held until delivery is confirmed. Refund eligibility is set out in [JIP Refund Policy] and any mandatory consumer law.

21. Fraud and misuse

We may investigate suspected fraud or misuse and cooperate with lawful requests from competent authorities.

22. Suspension and termination

We may suspend or terminate accounts that breach these Terms or create risk to others. You may close your account at any time. Some records may be retained as described in the Privacy Policy.

23. Complaints and appeals

Send complaints, or appeals against a suspension or moderation decision, to [Legal Contact Email]. We will acknowledge and review them within a reasonable time.

24. Intellectual property

JIP software, design and original content belong to [JIP Legal Entity Name] or its licensors. You receive a limited, personal, non-transferable right to use the service.

25. User-generated content

You keep ownership of content you submit. You grant JIP a limited licence to store, process and display it solely to provide the services you request.

26. Third-party services

JIP relies on third-party providers (for example hosting, payment and AI processing providers listed in the Privacy Policy). Their services are subject to their own terms.

27. Limitation of liability

To the extent permitted by law, JIP is not liable for indirect or consequential losses or for decisions you make based on information provided. Nothing in these Terms limits liability that cannot be limited by law.

28. Changes to these Terms

We may update these Terms. Material changes receive a new version number and effective date, and you will be asked to review and accept them before continuing to use JIP.

29. Governing law

These Terms are governed by the laws of [Applicable Jurisdiction], without prejudice to mandatory protections of your place of residence.

30. Contact

[JIP Legal Entity Name], [JIP Registered Address]. Email: [Legal Contact Email].